This article provides some basic troubleshooting steps to resolve basic Google Drive issues.
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Unable to load file
This error can sometimes be caused by the Google Read and Write Extension or Google Chrome requiring an update.
Solution 1: Update Google Chrome Browser
Save any open work in the browser.
Copy the following into your Chrome address bar and hit enter. chrome://settings/help
Use this page to check for and apply any Chrome updates and relaunch the browser.
Solution 2: Disable Google Read and Write
If you do not need the Google Read and Write Extension this solution may be for you.
Copy the following into your Chrome address bar and hit enter. chrome://extensions/
Find the tile marked "Read&Write for Google Chrome" Use the slider to disable the extension. Reload the affected document or file.
