To activate a new hotspot using the T-Mobile portal.
Step-by-step guide
HotSpot Info and Instructions
- Folder Location → Shared Drives / CCA Tech Dept Shared Drive / HotSpots
- *Also a folder in file drawer
- LeAnn – Active HotSpots 2023-24 → My spreadsheet of all current devices
- T-Mobile Portal – marked as a bookmark
- PIN for Account: Located in Keeper
- Always keeping 2 active hotspots in desk drawer
To Activate New Device using only T-Mobile Portal:
- SIM Cards in top left desk drawer
- Remove old SIM card from device and discard
- Insert new SIM card
- On Card itself write device # / info
- Update spreadsheet (2) with current info:
- When activated
- When distributed
- SIM #
- IMEI
- Open T-Mobile Portal
- Log In
- Go to Dashboard
- Select BAN from drop-down
- Select Add Lines
- This opens Package Builder
- Select Mobile Internet (instructions state select Voice Lines) [Step 1 of 8]
- Choose Number of Lines [Step 2 of 8]
- Select 1
- Only 1 SIM number may be activated at a time
- Select NEXT
- Choose Your Plan: Step 3 of 8 [Step 3 of 8]
- Select MAGENTA (1 of 4 tabs above)
- Scroll down to bottom
- Select: Magenta – EDU EmpowerED 2.0 MI Unlimited for 20 – GMIEDUNL for $20
- Select NEXT
- Choose Your Device [Step 4 of 8]
- Search for ‘SIM’ to take you to the SIMs location
- Select Activate T-Mobile SIM (In Stock)
- Enter Information for this Device [Step 5 of 8]
- Enter the Area Code
- Select Physical SIM
- When Physical SIM is selected, enter SIM NUMBER
- No letters on SIM in portal; Remove the ‘F’
- Enter IMEI
- Select NO for moving existing number from another carrier
- ADD DEVICE
- On Customize Lines page, may add or edit info (should not be needed)
- Select checkbox to the left
- Select REVIEW & CHECKOUT
- Continue to Checkout
- Website ‘Terms & Conditions’
- Checkout Emails
- NEXT
- Select FINALIZE PACKAGE & CHECKOUT
- Select CONTINUE TO CHECKOUT to proceed to standard checkout process
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